Job Locations: Hanoi, Vietnam
Position: IT Systems & Operations Officer
Organization: VinFuture Foundation
Compensation & Benefits: Competitive and commensurate with experience
Contract type: Service Contract
Requirements: Interested candidates should submit their application, including CV, motivation letter, and English certificate or equivalent via secretariat@vinfutureprize.org by April 2, 2026. Applicants are requested to clearly indicate the position applied for in the email subject line. We kindly ask that all applications be submitted via email, as this is the only channel through which they will be reviewed.
GENERAL INFORMATION:
VinFuture Prize is a prestigious global science and technology prize that aims to recognize and encourage exceptional individuals and organizations who have made significant contributions to the advancement of human progress. As part of our mission, we are currently seeking candidates for the position of IT Systems and Operations Officer. This position is designed for dynamic professionals with strong logical thinking, attention to detail, and a desire to contribute to a world-class science and technology award. We prioritize candidates who are hardworking, highly responsible, and willing to adapt to a flexible and dynamic working environment.
If you are someone who is enthusiastic about exploring cutting-edge science and technology, possess excellent communication and office administration skills, and are committed to making a positive impact on society, we encourage you to apply. We offer a competitive remuneration package and a professional, open, and collaborative working environment. Applicants who meet the stated selection criteria and share our vision of advancing science and technology for the benefit of humanity are encouraged to apply.
JOB DETAIL
- System Management & Operation Support (Technical Support):
- Coordinate with the technical department to identify and diagnose system issues and propose solutions (code/logic).
- Participate in defining, reviewing, and clarifying requirements for upgrading features on the Foundation’s operational systems.
- Perform testing (UAT/PROD) and report bugs on the Nomination, Evaluation, and Backend portals.
- Monitor system upgrade progress with contractors.
- Webinar Process & Automated Communication Management:
- Manage guest lists and implement automated email workflows (invitations, confirmations, thank-you notes) on the Salesforce Marketing Cloud (SFMC) system.
- Set up Survey links and send calendar invites via Outlook for the Foundation’s events.
- Process and standardize data for potential partner/nominator lists (Leads).
- Scientific & Secretarial Support:
- Screen and classify Science and Technology nominations/proposals based on selected criteria.
- Perform other arising tasks as coordinated by direct management.
JOB REQUIREMENTS
- Professional Qualifications
- Bachelor’s degree (or pending degree conferral) in Information Technology (IT), Computer Science (CS), Management Information Systems (MIS), or related Engineering/Science disciplines.
- Strong logical thinking; solid understanding of software system operations and User Acceptance Testing (UAT) processes.
- Preferred: 1–3 years of work experience or a Master’s degree; foundational knowledge in AI and Data Science to support screening of advanced/specialized projects.
- Technology & Systems Skills
- Basic understanding of software systems.
- Proficient in Outlook and online survey tools.
- Preferred: Experience using Salesforce or Salesforce Marketing Cloud.
- Work Skills
- Careful and detail-oriented; ensures data accuracy.
- Proactive at work; able to organize, categorize, and manage tasks in a structured manner.
- Strong ability to analyze information and synthesize reports.
- Language Requirements
- Preferred: IELTS 7.0 or above.
- Candidates with an IELTS 6.5 or equivalent, or those who can demonstrate the ability to read and understand technical/specialized documents and communicate effectively in English, may still be considered.
- Other Preferred Attributes
- Passionate about exploring global trends in cutting-edge science and technology.
- Willing to work overtime or travel when required.
- Interest in building a long-term career with the Foundation.
